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On any project, there are a number of requirements:

It must be fast and easy for people to:

An email as such is basically unstructured: it is "hand typed" thus spelling errors can easily be made in such things as the subject, or the project title. This makes it very difficult for the person recording the receipt of the email automatically.

So what is needed is a methodology which has the following properties:

Thus the specification for the necessary software includes the ability to generate emails and then send these emails either directly or via the users "mail system". The email must then include the following:

There is really only one solution: and that is as follows:

The response form is processed by a php script residing on a web server to generate the EDI required by the originator to enable the import of the response. The information flow is as follows:

The solution might be termed "EDI and HTML forms with server side processing".

Click to see a diagram showing the Solution used by TDOC which works in this manner.

Please note that a "blank" HTML form can be issued to someone to allow them to initiate a communication using this technology.